Job Title: Level 2 Server Administrator
We are seeking a highly skilled Level 2 Server Administrator to support a complex IT infrastructure that includes Windows, Linux, and unified communication platforms. This role focuses on maintaining, optimizing, and securing a range of enterprise systems used across multiple departments in a public service-oriented environment. The contractor will troubleshoot and resolve infrastructure issues, ensuring stability, security, and performance.
Key Responsibilities:
- Install and configure server hardware and software across mixed environments.
- Manage and monitor both Windows and Linux server infrastructures.
- Troubleshoot user-reported issues and those identified through monitoring systems.
- Perform backups and implement disaster recovery and failover procedures.
- Upgrade systems with new software and hardware releases as needed.
- Implement access controls, firewall configurations, and other security best practices.
- Analyze performance metrics and logs to detect and resolve server-related problems.
- Maintain system documentation, policies, and internal knowledge base.
- Train internal stakeholders on new system tools and updates.
Qualifications:
- 4+ years of experience as a System Administrator or similar role.
- Hands-on experience managing Windows and Linux server environments.
- Strong background in systems troubleshooting and diagnostics.
- Experience supporting unified communication tools such as Microsoft Teams Calling.
- Ability to prioritize and manage multiple issues in a fast-paced IT setting.
- Strong written and verbal communication skills.
- Proven organizational and problem-solving skills.
Minimum Requirements
7 Years – Network infrastructure (physical and logical architecture)
7 Years – Server administration best practices and procedures
3 Years – Experience with Linux operating systems
3 Years – Experience with Windows operating systems
3 Years – Experience with Microsoft Teams Calling
3 Years – Analyzing server performance metrics and optimizing systems
3 Years – Log analysis and server issue troubleshooting
Preferred:
3 Years – Additional depth with Microsoft Teams Calling and collaboration platforms